GROWITH CRM
Support Center

Need help? We’ve got you.

Use the quick actions below, browse the FAQ, or submit a support ticket. Our team will respond as soon as possible. For billing-related requests, please use the Billing contact or select “Billing” in the form.

Platform access is available for existing users. If you’re locked out, please submit the form below and include your account email.

FAQ

I can’t log in. What should I do?

First, check your email and password, then try resetting your password in the app login screen. If you still can’t access your account, submit a ticket below and include your account email + screenshot (if possible).

How can I update my billing details?

For billing updates, contact [email protected] or use the form and select Billing. Please include your company name and the email used for the subscription.

Why are my emails/SMS not sending?

Sending can be impacted by third-party providers, verification, deliverability rules, or account limits. Check your provider connection and recent error messages. If needed, send us a ticket with the exact time + screenshot.

Do you offer onboarding or setup help?

Yes — onboarding is available depending on your plan. Submit a ticket and tell us what you need (funnels, automations, domains, email setup), and we’ll reply with the next steps.

Contact

Support
General help

Email us for technical issues, account access, bugs, and platform questions:
[email protected]

Billing
Invoices / subscription

For invoices, payments, subscription changes:
[email protected]

Status
System updates

If there’s an outage or known issue, we’ll communicate it here. If you’re unsure, submit a ticket and we’ll confirm.

Submit a ticket

Describe your issue in detail and include the account email. For faster resolution, add screenshots and the exact time the problem occurred.